Blog

Topic 1: “Healthcare, Senior Living, Quality

Thanks for journeying over and joining our blogging on healthcare: Senior Living

This blog originated from my heart as a very compassionate Healthcare Manager with over 35 years of experience in senior living settings and a daughter who’s heart is her mother; currently residing in a senior living setting. I have become compelled to journey towards one common goal of attaining “Quality ” in healthcare for every person regardless of your unique connection to senior living. As a healthcare worker I am a devoted compassionate individual with a vision of words being spoken uniquelee based on real life experiences for process improvement to attain “Quality-the degree of excellence that is “safe, effective, patient-centered, timely, efficient, and equitable”.

Merriam Webster dictionary defines quality as “degree of excellence”.

According to health.gov healthcare “quality” is a broad term that encompasses many aspects of patient care. Quality health care is care that is safe, effective, patient-centered, timely, efficient, and equitable.

The World Health Organization (WHO) definition of “Quality” of care is the degree to which health services for individuals and populations increase the likelihood of desired health outcomes. WHO also notes care is care that is safe, effective, patient-centered, timely, efficient, and equitable.

As you begin to write your experience, speak from your heart for improvement and list (preference) how you are connected to Senior living.

Example: HW- Healthcare worker C-Customer – FR- Friend P- Provider Co- Coalition P- Political rep.

Briefly explain what “quality” is to you and take the time to see others perspective. Sometimes its not what it seems. I did say sometimes😊

Do you agree with resourced information (MAT)?
Take a second and think..
Share with us what “quality” in senior living is to you?

Post here and let us know your Senior Living experience related to “QUALITY” and what “Quality” is to YOU for care and services??

5 thoughts on “Blog”

  1. HW- Quality to me is as indicated in (MAT) resources that requires reasonable amount of time to meet the needs of the residents, family, regulatory requirements, emergencies, appointments, nutrition, therapies and a far more array of necessitated factors. Inadequate abilities to provide valuable time to residents and other operational functions for all staff minimizes the potential to fairly and consistently provide “QUALITY” for even the most compassionate staff.

    C- Entering a building and know immediately what challenges exist and why. Standing on the other side of the looking glass makes my heart cringe. I stand up for my loved one residing in a senior living facility but; know that the staff is often times doing their best based on where they are, what they are faced with and often times the best they can often while working long hours.

  2. HW- It is often that employees seek with all their hearts to truly provide quality healthcare yet, there are many constraints that hinder this earnest effort. As I encounter frustrated and angry families and respect their expectations for quality, it is often something that often is unattainable regardless of how dedicated staff is to deliver care that is safe, effective, patient-centered, timely, efficient, and equitable. And although I agree with the World Health Organizations (WHO) definition of “Quality” of care, I also know there are many challenges that makes it impossible. Of course loved ones or residents don’t and shouldn’t have to care about the challenges but it is the reality.

  3. Imagine how you would vision Quality from Your perspective as a “What if”. Decisions have to be made…Quality in Senior Living is what We all work our lives to embrace as we age. Regardless of where we journey we want to feel like our hard work was worthy. This thought remains even if our minds have taken a guided memory journey. We still want a worthy journey. Quality to me isn’t how beautiful the setting is but the beauty of having peace regardless where God leads me in my life journey.
    It starts with having the right staff, adequate staffing ratios, and reasonable regulations/protocols that can deliver safe and timely care for compassionate hearts that God has ordained to provide me care.
    This is QUALITY